Welcome to Carolina First Associates! As experts in meeting your healthcare needs, we understand that your company is unique. Our broad product line allows us to create a benefits strategy that both appeals to employees and is sensitive to the bottom line. At CFA we become true partners with the clients we serve. Experience, unparalleled service and creativity are what define us. We invite you to call or email us for a no obligation quote for your employee and executive benefit plans. We believe you’ll quickly see the CFA difference! Our typical daily responsibilities include: • Resolving claim issues for employees. • Answering specific benefit questions. • Handling billing inquiries. • Acting as a liaison between the employees, insurance plan and providers. • Assist in compliance with various legislative issues. • Working through the appeals process in the event of a claim denial. • Receiving all enrollment forms and checking for accuracy before forwarding to the insurance plan. • Follow up and confirmation of timely enrollment with the insurance plan. • We are available for all employees for any other benefit questions or concerns. CLICK HERE FOR ANSWERS TO FREQUENTLY ASKED QUESTIONS